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Terms & Conditions
Swish Quality Cleaning Terms & Conditions

Welcome to swishclean.com www.swishclean.com. We invite you to review the following terms of use, which govern your use of, and purchase of, products from this site. Please note: By accessing, browsing, or otherwise using this site, you acknowledge that you have read, understood, and accepted the terms of use spelled out in this agreement.

Swishclean.com is operated from the offices of Swish Maintenance Limited in Canada. Claims related to the use of this site and the materials contained herein, are governed by the laws of Canada. If you choose to access this site from any other part of the world, you are solely responsible for compliance with any applicable local laws.

Disclaimer


PRIVACY POLICY

This privacy statement discloses the privacy practices for Swish Maintenance Limited for our online activities and offline business practices. Swish Maintenance Limited is committed to the use of fair information practices, as set out below.

INFORMATION COLLECTION AND USE

Swish Maintenance Limited will collect information from our customers and site visitors at several different points on the web site or in email, written or telephone conversions, warranty registrations, surveys, promotions or otherwise in order to allow our customers to best enjoy the site features and to further our ongoing commercial relationship. Swish Maintenance Limited is the sole owner of the information collected, and without your consent we will not sell or share this information to any third parties in any manner that is different from what is disclosed in this statement.

Personal information in this policy means information about an identifiable individual as that term is defined in applicable Canadian federal, provincial or territorial privacy legislation in effect from time to time. As a general rule, Canadian privacy legislation does not consider personal information which is business-related information - such as the information which is shown on a person's business card - to be personal information. Likewise, non-identifiable personal information ? which means information about an individual where the personal identifiers have been removed, so that it is impossible to determine the identity of the person to whom the information relates - is not considered to be personal information.

Personal information does not include information which is part of the public domain at the time Swish learns of such information or the information becomes part of the public domain after Swish learns of it.

QUOTES AND REQUESTS

In order to obtain a price quote, a site visitor must contact any one of locations. Site visit ors are required to give their contact information (such as name, address, telephone number and e-mail address). This information is used to contact the user and provide information or services that they have requested. If applying for financing then financial information may also be required so that Swish Maintenance Limited can review and pre-qualify the site visitor for financing if they are interested. All personal information obtained via the request forms is kept confidential.

This information will be utilized by Swish Maintenance Limited to provide services to you, to provide details of how you may better utilize the site services which you have selected to receive, and to provide information regarding other products or services which we can offer. Your provision of information will provide authorization for the usage and provision of that information (excluding always any financial or credit card or other like information): (i) to third parties to allow them to contact you for other marketing or commercial purposes; and (ii) for the use of the site, our agents, or other third party organizations for other marketing or commercial purposes.

ONLINE TRANSACTION ORDERS

Information is requested from the site visitor on the online order form. Here site visitor must create a confidential login profile, and provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If Swish Maintenance Limited has trouble processing an order, this contact information is used to get in touch with the customer.

CHILDREN

Children under the age of 18 are not permitted to use our services and we make every reasonable effort to ensure this. The site will never knowingly or intentionally collect any personal information about children under the age of 13. If the site obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from the database. Because it does not knowingly or intentionally collect such information, to the best of the site's knowledge and belief, it has no such information to use or to disclose to a third party.

EMAIL: To enhance your experience as a customer, we may send out notifications, newsletters and site announcements, and from time to time third party offers from companies that we feel may have something that will benefit you. Our site provides you with the opportunity to opt-out of receiving different types of communications (except system communications, or communications required for account maintenance, or for consummation of services or product ordered, which are mandatory).

CONTACT OPT OUT

You may choose to provide our site with your email address, personal information, or any other information for the purposes of opting-out of receiving email solicitations in respect of the site. Such use and disclosure shall be carried out in order to allow compliance with our internal and site policies, and to take all steps we deem necessary in order to ensure compliance with the CAN-SPAM Act of 2003 (for United States customers) or other like or comparable legislation applicable to Canada. As such, and without limiting the foregoing, email addresses or any other information you provide may be compiled into a suppression list or other database, and may be provided to third party publishers, advertisers or otherwise for the purposes of their own lists to ensure such third parties do not provide email solicitations in respect of the site to opted out persons. However, the site shall not be responsible for the consequences of any release, use or abuse of the information which has been provided in good faith to the third party in furtherance of the effecting the opt-out requests, whether such release, use or abuse by that third party was is in breach of any confidentiality agreements or otherwise.

COOKIES

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If site visitor rejects the cookie, they may still use the site, but the user will be limited in some areas of our site. For example, the user may not be able to use shopping functions on the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.

LOG FILES

We use IP addresses, cookies, gifs and other tracking methods to analyze trends, avoid fraudulent or abusive activities, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. We may store demographic information, along with the visitor's email address, in a database (i) for the purpose for which the information was originally provided by a visitor, (ii) to pre-populate information fields in the event a site visitor wishes to sign up for and/or subscribe to services, promotions or offers in the future, (iii) to ensure that a site visitor will not be repeatedly exposed to the same ads, offers and promotions while visiting the site, and (iv) to, in connection with regular communication with a site visitor, include offers, promotions or advertisements historically, or likely to be, of interest to that site visitor.

SHARING

We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify any individual person. However, Swish Maintenance Limited may send e-mails or mail about special site offers or other offers or information that may be of interest to the user based on the information we collect.

We also may disclose your personal information or financial information to third party agents providing or assisting in our provision of services or products, and to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your information, on a non-anonymous basis. All of our parent, subsidiary and affiliated legal entities that receive your personal information, financial information, or non-anonymous demographic information from us will agree to comply with the terms of this privacy policy with respect to their use and disclosure of such information.

To operate the site, including processing your transactions and supporting your activities on the site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, email origination, receipt or support services, customer relationship management services, order fulfillment, advertisements, sweepstakes and promotional fulfillment. By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the site, or electing to receive communications (such as emails or subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the site, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

For instance, Swish Maintenance Limited uses an outside company (such as UPS, USPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.

LINKS

Swish Maintenance Limited may have links to other websites on our site. Some of these other websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other websites or these other websites' business practices, and that this privacy policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the site. These pages are known as "Co-Branded Pages" and these companies are known as "Co-Branded Companies." If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share your personal information with the associated Co-Branded Company. Co-Branded Companies may use your personal information in accordance with their own privacy policies. You will need to contact Co-Branded Companies to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such Co-Branded Companies in the same manner in which we are entitled to use and disclose any other information you submit to us. Some Co-Branded Pages may use cookies (see above) or may contain an action tag that a third party may use to read cookies that it, or its clients, may have placed on your browser at other web sites before your visit to the Site. Further, such third parties may use the information collected through this technology to learn more about your visits to this site and other websites in order to provide advertisements about goods and services of interest to you.

By purchasing, or registering or making reservations for, products or services of third parties offered on the site, or by participating in programs offered on the site that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Additionally, if the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share your information with the associated Co-Branded Company. Any of these various third parties may be authorized to use your information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us. Any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.

SURVEY AND CONTESTS

From time to time, our site requests information from users via surveys or may offer contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as postal code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


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